How is data handled with AI-powered features?

Some CareerSet features use AI technology (powered by OpenAI) to provide advanced feedback and insights. This applies to Writing Suggestions in ScoreMyCV, TargetMyCV, and Cover Letter Feedback, as well as LinkedIn Optimisation, Interview Practice, and Career Insights (Career Map).

Here is how your data is handled:

• You are asked to accept our Privacy Policy before using AI-powered features.
• Only the specific content you choose to submit is shared. For example, this may include a CV line, a LinkedIn section, an interview response, or a job description submitted for analysis within Career Insights.
• Personal details such as your name or contact information are not intentionally included in AI requests.
• Data is transmitted securely to OpenAI via CareerSet’s account and is not linked to you as an identifiable individual.
• We have a Data Processing Agreement in place with OpenAI to ensure appropriate data protection safeguards.
• Submitted content is used solely to generate the requested feedback or insights and is not used by OpenAI to train or improve its models. Content may be temporarily stored for security and monitoring purposes, but is not retained permanently or reused for other purposes.

This enables you to benefit from AI-powered feedback and career insights while maintaining appropriate data protection safeguards.