Who does CareerSet share data with?

We only share your data where necessary to provide, secure and support CareerSet’s services. Your data is never sold or repurposed for unrelated uses. In line with our Privacy Policy, your data may be shared with:

CareerSet staff and advisers: authorised employees, agents and professional advisers where necessary to provide and support the service.
Your educational institution or authorised partner: authorised staff may receive relevant usage information and feedback to support careers guidance, service delivery and reporting.
Career centre management system providers: where your institution has chosen an optional integration, relevant CareerSet activity, scores or results may be securely synchronised with systems such as Symplicity CareerHub or Group GTI / TARGETconnect.
Hosting and cloud providers: DigitalOcean and AWS, which provide CareerSet’s UK-based hosting, backup and redundancy infrastructure.
Security providers: Cloudflare, which helps protect the platform and may process limited technical information, including IP addresses.
AI technology providers: CareerSet uses OpenAI and Mistral AI for specific AI-supported products and features. AI-supported products and features are made available at institution level. Where an AI feature is optional, your institution must enable it and you then choose whether to use it. Where AI is integral to a product, your institution controls whether that product is made available to you.

The AI technology used depends on the product or feature:

ScoreMyCV: Core scoring and feedback does not use third-party AI.

Optional AI WriteCoach / writing assistance uses OpenAI, while the optional Machine Readability / AI Checks feature uses Mistral AI.
ScoreMyCV AI+: Uses Mistral AI for CV parsing and OpenAI as part of its AI-supported functionality. AI is integral to this configuration.
TargetMyCV: Core scoring and feedback does not use third-party AI.

Optional AI WriteCoach writing assistance uses OpenAI,.
Cover Letter Feedback: Core feedback does not use a third-party AI provider. Optional AI WriteCoach / writing assistance uses OpenAI.
LinkedIn Profile Optimisation: Uses OpenAI as part of the core product functionality.
Interview Practice: Uses OpenAI as part of the core product functionality.
Career Map: Uses OpenAI as part of the core product functionality. Submitting a CV to Career Map is optional.

Only the content required for the relevant functionality is transmitted to the applicable AI provider. CareerSet does not send your CareerSet account details, such as your name or email address, to AI providers as separate account information, although content you choose to submit may itself contain personal information.

CareerSet uses OpenAI and Mistral AI under business/API arrangements under which submitted CareerSet content is not used to train or improve their general-purpose models.